AG99 is a trusted online gaming platform for players in Bangladesh. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This privacy policy clearly explains what data AG99 collects, why it is collected, and how it is used.
By using the AG99 website or app, you agree to this privacy policy. If you have any questions, our support team is available 24 hours a day to help.
Key Points: AG99 never sells your personal data to third parties. Your information is used solely to provide you with our services and to maintain platform security.
All data transmitted on AG99 is protected by 256-bit SSL encryption. Your personal and financial information is completely secure.
AG99 never sells your data or shares it with third parties for marketing purposes. Your privacy is always our priority.
You may view, correct, or request deletion of your data at any time. You have full control over your information.
Your data is stored on AG99's servers with the highest level of security. We conduct regular security audits and updates to keep your information protected.
Only authorized AG99 staff may access your data for specific purposes. All staff are bound by confidentiality agreements.
In the event of a security incident, AG99 will notify you directly as quickly as possible and provide guidance on the steps you need to take.
AG99 collects certain information to provide you with the best gaming experience. This information falls into three categories:
a) Registration & Identity Information:
b) Transaction & Financial Information:
c) Technical Information:
AG99 uses the data it collects for the following purposes:
Important: AG99 never sells your data to advertisers or marketing companies.
AG99 uses cookies on its website to enhance your experience and ensure the site functions properly. There are three types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
As an AG99 account holder, you have the following rights:
You may request a copy of your stored data at any time.
You may request corrections to any inaccurate or outdated information.
If you close your account, you may request deletion of your data (except where required by law).
You may object to the use of your data for specific purposes.
You may request an export of your data in a portable format.
To exercise any of your rights, contact our support team. ag99 typically responds to requests within 7 business days.
AG99 stores your data in accordance with the following policies:
Where a legal obligation exists, certain data must be retained; in such cases, a deletion request may not be fulfilled.
AG99 strictly does not collect data from anyone under 18, and account registration for minors is prohibited. We verify age at registration and may request additional proof if there is any doubt.
If a minor has registered an account on AG99, a parent or legal guardian may notify us. The account and all associated data will be deleted immediately.
AG99 uses industry-standard security measures to protect your data:
AG99 will never ask for your password or OTP over the phone or by message. Anyone requesting such information is attempting fraud.
AG99 may update this privacy policy as needed. For significant changes, we will notify you in advance:
Continued use of ag99 after any changes constitutes acceptance of the updated policy. The date of the latest update is shown at the top of this page.