Last Updated: January 2026

AG99 Terms and Conditions – A Complete Guide for Bangladeshi Players

Please read these Terms and Conditions carefully before joining AG99. This is a legally binding agreement between you and us.

Introduction

Please read and understand these Terms and Conditions in full before using the AG99 website or any of its services. By registering on the AG99 platform or using any of its services, you are deemed to have accepted these Terms and Conditions.

AG99's Terms and Conditions have been written in clear, straightforward language with Bangladeshi players in mind. We want you to fully understand every aspect so there is no confusion later. If you have any questions, our 24/7 support team is always here to help.

Important: AG99 is strictly for players aged 18 and above. AG99 reserves the right to close any account that cannot verify age or has provided false information.

Summary of Key Terms

Age & Eligibility

Only players aged 18 and above may participate on AG99. Each person may hold only one account. Duplicate accounts will be closed.

Bonus & Promotion Terms

Each bonus carries specific wagering requirements. Withdrawals cannot be made until the bonus conditions are met. Full bonus terms are available on the Promotions page.

Payments & Withdrawals

Fast payments via bKash, Nagad, and Rocket. Withdrawal requests are typically processed within 15 minutes. Security verification may add additional time.

Account Security

Keep your password and login details confidential. You are solely responsible for any unauthorized activity on your account. Report anything suspicious immediately.

Responsible Gaming

AG99 is fully committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all players.

Legal Framework

AG99 operates under an international license. Any disputes will be resolved through AG99's designated adjudicating authority.

1. Account Registration & Eligibility

To register an account at AG99, you must meet the following requirements:

  • You must be at least 18 years of age. AG99 may request an ID card or other proof of age at any time.
  • Each person may hold only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.
  • All information provided at registration must be truthful, accurate, and up to date. Providing false information will result in account termination.
  • You must register the account for your own personal use. Managing an account on behalf of someone else is not permitted.
  • AG99 reserves the right to reject any registration application.

After registering, you will need to verify your email address or mobile number. Some features may be limited on unverified accounts.

2. Bonus & Promotion Terms

All AG99 bonuses and promotions have their own specific terms. Please read the relevant conditions carefully before claiming any bonus.

  • Welcome Bonus: New members receive a 100% bonus on their first deposit, up to BDT 10,000. A minimum wagering requirement of 20x must be met before the bonus can be withdrawn.
  • Daily Cashback: Cashback is awarded at a set rate on daily losses. It is credited directly to your account and generally carries no wagering requirements.
  • Reload Bonus: A reload bonus is available on re-deposits each week, with easier conditions than the Welcome Bonus.
  • Bonus funds cannot be withdrawn directly. Only winnings generated after meeting the wagering requirements are eligible for withdrawal.
  • AG99 reserves the right to modify or cancel any promotion. Advance notice will be given if changes are made.
  • If bonus abuse or fraud is detected, the bonus and any associated winnings will be voided.

3. Deposit & Withdrawal Policy

AG99 supports transactions via the most widely used mobile banking methods in Bangladesh.

Method Minimum Deposit Minimum Withdrawal Time
💚 bKash BDT 10 BDT 500 Instant / 15 minutes
🟠 Nagad BDT 10 BDT 500 Instant / 15 minutes
🔵 Rocket BDT 10 BDT 500 Instant / 15 minutes
  • Deposited funds may only be used for playing games on AG99.
  • KYC (identity verification) may be required to process a withdrawal.
  • Ag99 reserves the right to place a hold on withdrawals and conduct an investigation in cases of suspicious transactions.
  • Every withdrawal request is processed after verification. Complex cases may take up to 24 hours.
  • Withdrawals to third-party accounts are strictly prohibited. Payments will only be made to the registered account holder.

4. Account Security & Responsibility

You are responsible for keeping your AG99 account secure. Please keep the following in mind:

  • Never share your username or password with anyone. AG99 will never ask you for your password.
  • Use a strong password and change it regularly. Do not reuse passwords from other sites.
  • Exercise caution when logging in over public Wi-Fi.
  • If you notice any unauthorized activity on your account, contact AG99 Support immediately.
  • AG99 is not liable for any loss resulting from account misuse or access by a third party.

Warning: If you encounter any phishing sites or fraudulent messages impersonating AG99, please notify our support team immediately. ag99.win is our only official domain.

5. Responsible Gaming Policy

AG99 believes gaming should be purely for entertainment. We want every player to enjoy a fun and controlled experience. To support that, AG99 offers the following:

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Loss Limit: Your game will automatically stop if losses exceed the specified limit.
  • Session Limit: Decide in advance how long you will play in a single session.
  • Cooling-Off Period: Take a break from gaming for a set period of time.
  • Self-Exclusion: Option to take a long-term break or permanently close your account.

If you notice signs of problem gambling, contact AG99 Support right away. For more information, please visit our Responsible Gaming View page.

6. Prohibited Activities

The following activities are strictly prohibited on the AG99 platform:

  • Creating or using multiple accounts.
  • Deliberately operating multiple accounts to abuse bonuses.
  • Using another person's account or allowing someone else to use your account.
  • Attempting to hack, introduce viruses, or use any malicious software against the AG99 system.
  • Attempting to cheat, manipulate, or defraud other players.
  • Engaging in money laundering or any other financial crimes involving AG99.
  • Using automated bots or software to play games.

If any of the above activities are proven, the account will be permanently closed and all balances forfeited. Legal action may also be taken if necessary.

7. Privacy & Data Protection

AG99 takes the protection of your personal information very seriously. To learn more about how we collect and use your data, please read our Privacy Policy Read page.

  • AG99 does not sell your information to any third party.
  • Information may be shared with relevant authorities for security verification and legal compliance.
  • All data is protected with 256-bit SSL encryption.
  • To request an update or deletion of your information, please contact the support team.

8. Account Closure & Changes to Terms

AG99 may suspend or permanently close an account under the following circumstances:

  • Violation of the Terms & Conditions.
  • Providing false information or concealing your identity.
  • Extended periods of inactivity (typically 12 months).
  • Due to legal requirements or regulatory authority directives.

You may close your account at any time. Please withdraw any remaining balance before doing so.

AG99 reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via the website or email. Continued use of the platform after such changes constitutes acceptance of the updated terms.

9. Dispute Resolution

Any dispute between AG99 and players will be resolved through the following process:

  • We will first attempt to resolve the issue directly through our support team.
  • If the matter cannot be resolved through support, a formal complaint may be submitted to ag99's complaints department.
  • AG99 will review each complaint and provide a decision within 7 business days.
  • If you are not satisfied with AG99's decision, you may appeal to a third-party mediator.

In any dispute, ag99's logs and records shall serve as the final evidence. ag99 reserves the right to void any winnings resulting from a system error.

FAQ

All you need to open an account at AG99 is an active mobile number or email address and to be 18 or older. Registration is completely free and takes just a few minutes. KYC verification may be required for large withdrawals.

The welcome bonus typically carries a 20x wagering requirement. For example, a BDT 1,000 bonus requires a total of BDT 20,000 in wagers before a withdrawal can be made. Individual promotions may have their own terms, so it is worth checking the promotions page.

Standard withdrawal requests are processed within 15 minutes. However, first-time large withdrawals or cases requiring KYC verification may take up to 24 hours. If you experience any issues, please contact our support team.

Yes, ag99 operates under an international license and is secured with 256-bit SSL encryption. Our payment systems and personal data are fully encrypted. If you have any security concerns, please reach out to our support team.

To close your account, first withdraw any remaining balance, then contact the support team with a closure request. You may also self-exclude as part of responsible gaming, which can be done directly from your account settings.

Join AG99 Today

You've read the Terms & Conditions. Now register and enjoy your 100% Welcome Bonus.

বাংলা